Frequenly asked question from customers of La Payesa

This website is the property of Explotacions Pons Marín, S.L. (La Payesa) with legal domicile in C. Es Banyer, 64 - 07730 Alaior (Minorca) with CIF B07797822, and registered in the Companies Registry Office of Minorca.

Links to other websites that appear on the pages of the lapayesa.es website are offered simply for the user's information. La Payesa shall not be responsible for the products, services or contents included on or supplied by the website pages found under a different domain from our own.

All material found at lapayesa.es is property of Explotacions Pons Marín S.L. and is protected by intellectual property rights as established in the LPI. Any express unauthorized use shall be considered a violation of these rights and could lead to corresponding fines. Hence, the reproduction, utilization, alteration, distribution and public broadcasting of the contents of this website without the express consent of its author shall be prohibited.

Any data provided through the website is stored in a data file, property of Explotacions Pons Marín, S.L., which has been declared, as perceptual, in the Spanish Agency of Data Protection. The use of this data shall be exclusively for the contracting of requested services and for subsequent notification of promotions or services provided by the very company. In no case shall this data be provided to third parties of any sort, unless so approved by law. These files may be used by companies hired for data study and web hosting. These providers have signed service contracts that bind them to the same conditions for data usage imposed by Explotaciones Pons Marín, S.L. as established by the LOPD.

You may exercise these ARCO rights (Access, Rectification, Cancellation and Opposition) through our website or by sending an e-mail to info@lapayesa.es.

Our system utilizes cookies. Information at privacy and cookies regarding our policy.

The user accepts that Spanish legislation shall apply to the functions of our services. Any controversy regarding the interpretation or application of these clauses shall fall under the jurisdiction of the courts of the consumer's residence. As for those customers living outside of Spain, jurisdiction shall fall to the courts of Minorca.

Shipments shall be handled by MRW. Shipping expenses shall be paid by the customer. Before accepting the order, the customer will be informed of the exact shipping expenses.

The purchased products shall be delivered to the person/company at the specified address, within the time limits established for the selected shipment method.

Domestic shipments shall be received in 24/48 hours (workdays). International shipments will be delivered in approximately one week.

If any items should arrive damaged, the customer has the right to have this item replaced or choose to be reimbursed. If this should be the case, please inform us within 48 hours of receiving your shipment.

Delivery date depends on country of delivery.

All of our products are backed by over sixty years of industry experience. The Mahón-Menorca Designation of Origin guarantees that our products meet all gastronomical characteristics and requirements specified for the island's cheeses.

Additionally, the fact that we abide by the APPC program and the IFS regulation certifies compliance with all relevant food safety procedures and regulations.

Modifying the country for delivery will affect shipping costs and delivery date.