Secure online payment for purchases at Queso de Menorca La Payesa

Visa and MasterCard have developed a system for making secure online purchases. The secure e-commerce payment system requires the issuer of the card (bank, savings bank, or other entity) to identify the cardholder before authorizing payment via Internet.

lapayesa.es is registered with this security protocol and hence, once all products to be purchased have been selected and all other subsequent data relevant to said purchase has been introduced, a window that connects to the banking entity will open and request identification, showing one of the following icons:

Your debit or credit card’s data and your password are protected by the security system (via SSL protocol with https connection) from the moment of data entry and shall at no time be provided to our company.

Once the bank has verified identification, lapayesa.es will receive confirmation that the cardholder has completed the transaction satisfactorily and will proceed to complete the order. If card identification is not correctly completed, the banking entity informs lapayesa.es of this fact and the order is cancelled with no charges whatsoever made to your card.

What is 3-D Secure?

3-D Secure is a security service that protects against the unauthorized use of your MasterCard or VISA. It is a simple system given that there is no need to obtain a new debit or credit card, nor download any additional computer applications, nor pay any additional fees whatsoever. “MasterCard SecureCode” or “Verified by Visa” execute additional steps for authentication so as to protect your account from unauthorized Internet users. If you wish to learn more regarding the 3-D Secure payment system, click on MasterCard SecureCode or Verified by Visa.

Payment via PayPal

Payment may also be made via PayPal. To be redirected to PayPal upon completion of your order, you must simply select PayPal as the form of payment. If you are a PayPal customer, you can confirm payment by introducing your user data on the PayPal website. If you are a new user, you may begin your session as a guest or open a PayPal account to complete payment.

Your order will be shipped once payment has been received. Normally, payments via PayPal are completed within minutes.

If payment is made via PayPal, you will always receive confirmation of your order. Bear in mind that errors can occur when processing your order on PayPal’s website.

If you should wish to return any items, the amount will be returned to your PayPal account. You will then be able to decide if you wish to use this credit directly through PayPal or if you prefer to have it transferred back to your bank account. These options can be managed via your PayPal account.

Payment via bank transfer

If you choose this method of payment, once the order is completed you will receive a confirmation e-mail with our bank account information. If this does not occur, please check your spam filters or call our Customer Service department free of charge.

Once your order is completed, we will hold those items included in your order for a period of 10 days, and once payment is received, we will proceed to ship your order immediately. Please bear in mind that depending on the bank, the transfer may take from 2 to 4 business days for completion. Any applicable transfer fees are subject to your bank.

Important: for us to confirm payment with no delay, the ORDER NUMBER that we provide you must be included in the reference or concept section of the confirmation of the transfer. Please do not use the invoice number.

With payment via bank transfer, you will have 10 days to make any returns, no questions asked. Once your return has been confirmed, we will return the amount of the purchase or item to the same account from which the transfer was made.

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Explotacions Pons Marín, S.L. | B07797822
Carrer Es Banyer, 64 | 07730 - Alaior (Minorca) | Tel +34 971 371 072
Registered in the Companies Registry Office of Minorca, Volume 174, Section 7, Document 8, Page IM-321, 1st Inscription
Privacy policy 1. Contact information

This website is the property of Explotacions Pons Marín, S.L. (La Payesa) with legal domicile in C. Es Banyer, 64 - 07730 Alaior (Minorca) with CIF B07797822, and registered in the Companies Registry Office of Minorca.

2. Link policy

Links to other websites that appear on the pages of the lapayesa.es website are offered simply for the user's information. La Payesa shall not be responsible for the products, services or contents included on or supplied by the website pages found under a different domain from our own.

3. Intellectual and Industrial Property Rights

All material found at lapayesa.es is property of Explotacions Pons Marín S.L. and is protected by intellectual property rights as established in the LPI. Any express unauthorized use shall be considered a violation of these rights and could lead to corresponding fines. Hence, the reproduction, utilization, alteration, distribution and public broadcasting of the contents of this website without the express consent of its author shall be prohibited.

4. Data Protection or Policy for Usage of Personal Data

Any data provided through the website is stored in a data file, property of Explotacions Pons Marín, S.L., which has been declared, as perceptual, in the Spanish Agency of Data Protection. The use of this data shall be exclusively for the contracting of requested services and for subsequent notification of promotions or services provided by the very company. In no case shall this data be provided to third parties of any sort, unless so approved by law. These files may be used by companies hired for data study and web hosting. These providers have signed service contracts that bind them to the same conditions for data usage imposed by Explotaciones Pons Marín, S.L. as established by the LOPD.

You may exercise these ARCO rights (Access, Rectification, Cancellation and Opposition) through our website or by sending an e-mail to info@lapayesa.es.

Our system utilizes cookies. Information at privacy and cookies regarding our policy.

5. Jurisdiction and applicable laws

The user accepts that Spanish legislation shall apply to the functions of our services. Any controversy regarding the interpretation or application of these clauses shall fall under the jurisdiction of the courts of the consumer's residence. As for those customers living outside of Spain, jurisdiction shall fall to the courts of Minorca.

Contact La Payesa
Form
0034 971 371 072
Name and surnames *
Telephone
E-mail address *
Message *
upon sending, you accept our privacy policy

Shipments shall be handled by MRW. Shipping expenses shall be paid by the customer. Before accepting the order, the customer will be informed of the exact shipping expenses.

The purchased products shall be delivered to the person/company at the specified address, within the time limits established for the selected shipment method.

Domestic shipments shall be received in 24/48 hours (workdays). International shipments will be delivered in approximately one week.

If any items should arrive damaged, the customer has the right to have this item replaced or choose to be reimbursed. If this should be the case, please inform us within 48 hours of receiving your shipment.

Delivery date depends on country of delivery.

All of our products are backed by over sixty years of industry experience. The Mahón-Menorca Designation of Origin guarantees that our products meet all gastronomical characteristics and requirements specified for the island's cheeses.

Additionally, the fact that we abide by the APPC program and the IFS regulation certifies compliance with all relevant food safety procedures and regulations.

Modifying the country for delivery will affect shipping costs and delivery date.

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